A deep lesson in human-centered innovation. Thanks, @k12lab @stanforddschool

Yesterday, I enjoyed a magnificent experience at the d.School (The Hasso Plattner Institute of Design at Stanford University). To be honest, I feel a bit like an eight year old at Disney World for the first time. It’s magical, and I love that the reality only enhanced the magic, rather than diminishing it in any way. And yet, I also love that there is really nothing magic about it – the process and practice of design thinking is truly accessible to everyone and absolutely practicable.

Today, the adventure continues as we move into Day 2 of the “Intro to Design Thinking” workshop for educators, hosted by the K12 Lab. Our challenge focuses on designing for mothers of multiples.

When Susie Wise asked me on Monday why I was attending an introductory workshop, I responded that I always have plenty to learn, and I was most excited to see how they would approach a workshop promising to be an introduction. In addition to sharpening my skills as a practitioner, I would also be paying meta-attention to what they decided to focus on in a two-day, introductory experience. Surely, this would sharpen my facilitator know-how, as well.

Well, the learning for me was extraordinary. Whereas I generally try to pack ten pounds of flour into five pound sacks, the d.School never seemed to rush or hurry or overstuff. They concentrated on the essentials, and they really focused on the people present. For the first couple of hours, we enjoyed a leisurely breakfast, with a civilized start time of 9:00 a.m., and we worked with a variety of partners through a series of sparks to teach about engaging our creative confidence, to lean into failing forward, and to develop our empathy muscles further. We did not even begin the actual challenge until near lunchtime. And the most intensive direct instruction was so very purposeful around the ideas of interviewing and unpacking an interview.

And at the end of the day, there was a quick acknowledgement about the “mood meter,” and we shifted to wonderfully childish finger painting. We didn’t try to jam or pack another phase into the afternoon – the facilitators perceived we needed some human maintenance, and so we let that rule the closing hour.

That was a real education for me as a learner and as a facilitator. Go with your user. Don’t just cover and deliver because you have a curriculum to cover. I’ll work hard to follow that extraordinary example from my new teachers at the d.School.

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Bo’s quick capture on Storify of highlights from the day. Plus a photo gallery below.

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A potter, a tricked-out house, and a vision for Versaille

“Theaster Gates: How to revive a neighborhood: with imagination, beauty and art”

He’s a potter – at an absolutely incredible scale. Wow!

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Innovation Diploma Consultivation

When the Centers for Disease Control and Prevention used the Innovation Diploma Disney Cohort as consultants for learning and integrating design thinking into their Open Idea Lab in Atlanta, the doctors and administrators there coined a hashtag at the end (because the approach created great impact): #RentAStudent

Well, iDiploma Director Meghan Cureton (@MeghanCureton) seized on that insight and started an adVenture series that the Disney Cohort named “Consultivation.” In short, an outside person spends a 90-minute session with the Cohort to work through a rapid design lab to address a challenge or opportunity he or she faces in work or business.

Today, the iDiploma Disney Cohort hosted its third consultivation. The chief engineer for NAES (North American Energy Services) joined us to share a challenge his team is facing in communication. A photo gallery of the consultivation can be found below, and a Google doc of the facilitation flow is also provided.

If you are looking for creative and productive ways to blur lines between “school” and “real world,” you may want to consider something like our consultivation. Our student learners are not only amazing future resources, but they are incredible current resources – growing designers who want to and can contribute to real-world problem solving and solution seeking.

Our client left this morning saying that he was extremely excited to explore the solutions our iDiploma Disney Cohort created – hybrid systems that combine and integrate already-available tools which work together to address the needs that our user shared with us. He also indicated that he was leaving with a “standard” against which to measure future, potential solutions because of the needfinding and prototyping that was made visible this morning… in just 90 minutes.

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