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How Lego Became The Apple Of Toys | Fast Company | Business + Innovation
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Consider This for 2015 | Design MovementConsider This for 2015 – Design Movement
A pressing leadership responsibility revealed through trend spotting of some essential reads and reflection.
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Doctor, Shut Up and Listen – NYTimes.com
About the critical importance of listening and empathy as a core competence of being a doctor. Is empathy development part of your pre-med thinking?
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A review of reports by the Joint Commission, a nonprofit that provides accreditation to health care organizations, found that communication failure (rather than a provider’s lack of technical skill) was at the root of over 70 percent of serious adverse health outcomes in hospitals.
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A doctor’s ability to explain, listen and empathize has a profound impact on a patient’s care.
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The need to train and test physicians in “interpersonal and communication skills” was formally recognized only relatively recently, in 1999, when the American Board of Medical Specialties made them one of physicians’ key competencies.
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But we need to move away from the perception that social skills and better communication are a kind of optional extra for doctors. A good bedside manner is simply good medicine.
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